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Custom Grillz: Ordering & FAQs

What happens after I place my order?

You will receive an order confirmation by email. If your order includes a mold kit, follow the supplied instructions and return your impression as directed. Shipping confirmation and tracking are sent when an item ships. Contact our team if you need help with your order or impression.

How long do gold grillz take to make?

Our published estimate is 5–7 business days after we receive your molds. This is production time; shipping the kit to you, returning your impression and delivering your finished piece take additional time. Contact us before ordering if you have a deadline.

How long do diamond grillz take to make?

Our published estimate is typically 2–3 weeks after we receive your molds, plus shipping time for the kit, your return impression and the finished piece. Ask our team about current timing and any available rush options before ordering.

What is the shipping policy?

Read our shipping policy for shipping details. Production time and the shipping stages for your kit, impression and finished piece are separate. Contact us before ordering if you have a deadline.

What is the return policy?

Custom grillz and custom jewelry are final sale; we do not accept change-of-mind returns or refunds. If your grillz do not fit correctly, contact us within 7 days of delivery for a free refit. You pay shipping; we cover the refit work. Contact us for instructions before returning anything. See our full return and refit policy. This does not limit rights or remedies required by law.

Still got questions? Feel free to reach out!

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Choosing and caring for your grillz