I was a little skeptical with purchasing such a large ticket item online at first, but once I viewed their Instagram and spoke with their head of sales, this special was just too good to skip out on. I was shocked by how great the customer service was and how CRAZY this grill turned out. Usually online sales dont matter much to jewelers but they really took care of me and kept me updated every step of the way. The grill got back to me just 2 weeks after I sent them my molds, it fit perfectly and I have compared the quality to many of my friends grillz and it truly shines way more and is clearly a much better quality than theirs. If anybody has any doubt with Cali Grillz, dont. They seriously take care of you. Appreciate it a lot!